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Frequently Asked Questions

- What service does this website provide?

We are a credit broker, not a lender. Our service is to find and introduce you to a suitable loan provider. Upon submitting your application, your details will be passed to our partners panels of lenders as described in our privacy policy. If a lender declines your application, you may be referred to an alternative lending solution available in our partners panel.

- Will you need to contact me about my loan options?

Season Marketing may need to contact you by Email or SMS in relation to your loan options, please ensure your contact information is accurate.

- What do I need to apply for a loan? What are the eligibility criteria?

The requirements could vary between the different lenders of our partners panel, however, the basics are: To be at least 18 years of age, a UK citizen or resident and have a UK bank account.

- Do you have Customer Support?

Yes! Please email [email protected].

- Can I make a complaint?

Yes! Please email [email protected]. More information is in our Complaints policy.

- What is your representative APR?

Representative APR 49.9%.

- How much can I borrow?

You can apply for a loan of £100 to £5000. How much you can borrow will be specific to our partners lender that accepts your application.

- How long can I borrow for?

You can apply for a loan to be re-payed within 1 to 24 months. However, this will be specific to our partners lender that accepts your application.

- How will I receive my funds?

Typically, it will be transferred electronically into your account via electronic transfer.

- Are you a lender?

No, we are a broker. This means that we pair with a wide variety of partners who offer loans through a panel of lenders.

- What is Auto Decisioning?

Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy.

- What if I have difficulties paying?

Contact your lender as soon as possible! For whatever reason you are having difficulties making a payment, contact your lender as soon as possible to get support and advice on how to proceed. Alternatively, if you are worried about managing your money and would like more help, please see resources below.

StepChange 0800 138 1111 . Free advice on debt problems and finding the best solution for you.
Money Advice Service 0800 138 7777. Offers free, unbiased and independent advice to people who want to manage their money more effectively. Face to face sessions available.
National Debtline 0808 808 4000. Free, confidential debt advice service run by the Money Advice Trust.